COVID-19: Due to the impact of COVID-19, it may take longer than usual to fulfill your order.
Return & Refund Policy

You can return items within 30 days of your purchase if they are defective or damaged. The returned goods/products will be checked with the receipt together and the goods should be in the original condition. The packaging should also be in original condition in original shipping container as received. If the goods/products has been used or damaged by the customer, there will not be any refund. Tecsen Technologies Sdn Bhd will also not be responsible if your shipment is lost during the return transit. Once we have checked and confirm the goods/products, customer will received their refund or exchange within 14 days after the confirmation.


Please return your purchase to the following address:

for West Malaysia:
Tecsen Technologies Sdn Bhd
22, Jalan PJU 1A/13, Taman Perindustrian Jaya,
46050, Petaling Jaya, Selangor, Malaysia.

Tel: +60 16 8863855
Fax: +60 3 78451813


for East Malaysia:
Tecsen Technologies Sdn Bhd
9, 2nd Floor, 2 1/2 Miles, Jalan Tun Ahmad Zaidi Adruce,
93150, Kuching, Sarawak, Malaysia.

Tel: +60 82 243592
Fax: +60 82 248533


Please contact us at or +60 16 8863855 if you have any questions or doubts.